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Medicare Enrollment RepresentativeFraud Prevention RepresentativeTechnical Support RepresentativeCustomer Service Assistant ManagerCustomer Service RepresentativeCustomer Service Representative
Advance VidaTargetCyberSourceWalmartPFSAdvanced Call Center Technologies
University of Houston Downtown
Katy, TX

Medical customer service professional with 15+ years of experience in Medicare enrollment, fraud prevention, technical support, and leadership. Strong background in HIPAA compliance, member support, documentation, and resolving complex customer concerns.

TOP SKILLS

Medicare enrollmentEnrollment processingHipaaFraud preventionFraud investigation
Patient access representative
Shekh khalifa medical city
University of Labour
Abu Dhabi, 00915

Results-driven Customer Relations Specialist focused on enhancing client satisfaction through effective communication and negotiation. Streamlined office operations and optimised productivity by delivering tailored solutions and maintaining strong organisational skills. Demonstrated expertise in administrative support and time management, consistently meeting deadlines while managing diverse tasks.

TOP SKILLS

Patient registrationOffice suite proficiencyMs excel proficiencyCustomer serviceCustomer relations
Patient Access Representative, IIVisual Merchandiser
St. Joseph Health College Station HospitalTarget Corporation
Blinn CollegeA&M Consolidated High School
College Station, TX

Dedicated Patient Access Representative with expertise in insurance verification, patient registration, and HIPAA compliance. Committed to optimizing patient experiences through streamlined processes and efficient communication.

TOP SKILLS

Customer serviceInsurance verificationHipaa compliancePatient registrationRegistration and admissions
Financial Services RepresentativeDeputy Sheriff Captain
National Life GroupGuilford County Sheriff's Office
Univerity of North Carolina At WilmingtonHigh Point Central High School
High Point, NC

Dynamic law enforcement professional with over 30 years of experience in crime investigation and leadership roles. Proven expertise in conducting thorough investigations, managing operations, and ensuring compliance with policies. Committed to enhancing community relations and driving operational excellence. Works very well in a team environment and enjoys collaborating and working with others. Results-driven Financial Services Representative with a strong background in developing tailored financial solutions. Skilled in conducting comprehensive assessments to identify growth opportunities. Aiming to utilize problem-solving and communication skills to enhance client satisfaction and drive business success.

TOP SKILLS

Interview techniquesCrime investigation and administrative investigationsReport writingWorks well in team setting or individually with little supervision
CUSTOMER SERVICE REPRESENTATIVE (CUSTOMER SERVICE REP)SCHEDULING REPRESENTATIVE/CUSTOMER SERVICEEXECUTIVE ADMINISTRATION/CUSTOMER SERVICECIVIL PROCESS SERVERASSISTANT TO DIRECTOR OF DEVELOPMENTAL DISABILITIES
ResultsCXMedina Regional HospitalPatriots RoofingArmadillo AlleyCamino Real Community Services
High School
Devine, Texas

Customer Service Professional with 16+ years of experience improving patient and client interactions through precise scheduling, records management, and daily data entry. Drives faster appointment resolution and higher satisfaction by coordinating with clinical and operations teams and maintaining regulatory-compliant records. Seeks to apply strong problem-solving and EMR familiarity to enhance service delivery. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

TOP SKILLS

Word, excel, emr, meditech, centriq, communication, scheduling, customer service, data entry, problem solving, multi-tasking, administrative support, recruiting, calendaring, expense reports, management, travel arrangements, project management, strategic planning, team leadership, time management, conflict resolution, data analysis, sales support, process improvement, medical claims, risk assessment, quality assurance, attention to detail, initiative, empathy, active listening, crm software
Human Resource RepresentativeCustomer Service Supervisor / Branch Customer Service Representative
American Residential Services
Miramar Community College
Ramona, CA

Experienced customer service, CSR and administrative professional with over 15 years of experience supporting customers, resolving account issues, managing records, assisting with billing and collections activities, and supervising customer service operations. Skilled in researching problems, providing accurate information, maintaining confidential records, and communicating effectively with customers, employees, and internal departments. Detail-oriented with strong problem-solving skills, professional judgment, and the ability to manage multiple priorities in fast-paced environments. HR professional prepared to contribute to organizational success through effective human resources management. Proven track record in managing recruitment, employee relations, and compliance. Known for fostering team collaboration and delivering reliable results while adapting to changing needs.

TOP SKILLS

Payroll administrationAccount researchHr policies and proceduresOnboarding processHris systems
Customer Service Representative Sr.Customer Service AssistCustomer Service Agent
UnitedHealthcareAT&TIntelligent Beauty LLC
Rose State College
Oklahoma City, OK

Customer Service Lead experienced in addressing and resolving customer issues effectively. Achieved positive outcomes through strong team collaboration and effective communication. Reliable and adaptable, contributing valuable problem-solving skills.

TOP SKILLS

Call center experienceCustomer servicePayment processingData entryIssue resolution
Outside Sales RepresentativeService Writer/Parts SpecialistOutside Sales Representative
Sunbelt RentalsScott Equipment Company LLC (Volvo Construction)Herc Equipment Rentals
Louisiana State University
Winter Haven

Results-driven Outside Sales Representative with a history of boosting territory sales through strategic client engagement and personalized solutions. Skilled at identifying new business opportunities and enhancing customer satisfaction by leveraging CRM systems and analytical insights. Expertise in securing new accounts through proactive prospecting and effective relationship management, consistently delivering tailored solutions that meet customer needs.

TOP SKILLS

B2b sales expertiseAccount managementTerritory developmentClient relationship managementLead prospecting
People search illustration
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